Shipping Policy

Once your order is placed, you can expect it to ship within 2-5 business days. You will receive a shipping confirmation email with a tracking number so you’ll know it’s on its way. VTC orders are shipped via USPS and typically arrive within 2-5 business days after shipment. Currently, we only ship in the United States. 

Shipping Rates 

Free shipping for all orders $250+ 

$6 flat rate shipping on orders weighing under 1 lb 
$10 flat rate shipping on orders weighing above 1 lb 


Local Pick-Up 

If you select the Local Pick-Up option, you will receive a pick-up notification email when your order is ready. Please do not come to pick up your order before you have received the pick-up notification email. Instructions for Pick-Up will be in the notification email. Local Pick-Up orders are usually ready within 2-3 business days. 

Local Pick-Up Hours: Monday-Thursday 9am-3pm 
Local Pick-Up Location: 5750 Pineland Dr. Dallas, Texas 75231 

Please note: Local Pick-Up orders not retrieved within 30 days of pick-up notification email, customer’s order will be canceled, and a full refund will be given.  


Have a question about our shipping policy? We’re happy to help—just email us at