Returns & Exchanges

THE BASICS
We love our dresses and hope you do too! If you aren’t 100% satisfied with your Vickery Trading Company purchase for any reason, we will happily accept exchanges or returns of any unworn, unwashed garments with original tags.

THE DETAILS

Exchanges
You may exchange an unworn, unwashed Dress (including Monkey Bar Shorts) in new condition within 30 days of the original shipment date, you can choose to receive either a refund via your original payment method, or a Vickery Trading Company credit for the original price paid plus $6 to cover the cost of shipping your next Vickery Trading Company purchase. Original shipping charges on returned items are non-refundable.

Refunds
You may return an unworn, unwashed Dress (including Monkey Bar Shorts) in new condition within 15 days of the original shipment date, you may choose to receive either a refund via your original payment method, or a Vickery Trading Company credit for the original price paid plus $6 to cover the cost of shipping your next Vickery Trading Company purchase. Original shipping charges on returned items are non-refundable.

Items not included in our return policy
Gift Cards and Sale items cannot be returned or exchanged. Lost items or items damaged due to normal wear and tear are not covered under our return policy.

Items lost or damaged in transit
Items that are damaged in transit or are missing from shipment and reported within 30 days of the original shipment date are eligible for replacement, exchange, or refund.

Defective items
If your Vickery Trading Company item is defective in construction, Vickery Trading Company will provide a replacement within 30 days of the original shipment date at no additional cost to you.

How to exchange/return an item
To exchange or return an item, please complete the Exchange/Return Form on the back of your packing slip then mail the items you wish to return to:

Vickery Trading Company
ATTN:
Return/Exchange Department
PO Box 820183
Dallas, TX 75382

For further questions, please emailĀ support@vickerytrading.org